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FREQUENTLY ASKED QUESTIONS

  1. Do I need to register with UNIGLOBE Mod Travel for making my reservation?
    No you need not to register in order to book or search.
  2. Can I book tickets for Infant?
    Yes, you can book travel for infants under two years of age. Make sure they have valid proof–of–age documents when they’re checking in, and remember that infants must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail of infant fares, the infant must be under 24 months of age throughout the entire itinerary that you’re booking. This includes both outbound and return journeys. If the infant is 24 months or above on the return journey, you need to make a separate booking using a child fare.
  3. What’s an e-ticket?
    An e–ticket (electronic ticket) is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. When you purchase an e–ticket, we email it to you on your email id. Simply print it out and bring it with you – along with a valid photo ID – to the airline counter when checking in for your flight.
  4. What is the maximum number of seats I can book?
    A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers you will have to re–complete the booking process for the additional travelers.
  5. How do I know my reservation was booked?
    You will receive an email on confirmation of your booking with UNIGLOBE Mod Travel
  6. Can I speak to someone in Customer Support?
    UNIGLOBE Mod Travel offers 24x7 customer support. You can call our office number + 91 11 47107500. You can also email our customer support team at info@uniglobemodtravel.com and someone will get back to you within 24 hours of your inquiry.
  7. What payment options does UNIGLOBE Mod Travel have?
    We accept payments using credit cards and direct bank debit card.
  8. How do I know that my credit card information is safe on your site?
    UNIGLOBE Mod Travel payment gateway supplied by American Express Bank uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that UNIGLOBE Mod Travel you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
  9. What Is the Card Verification Number (CVV) on my credit card?
    The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession.
  10. Where is the Card Verification Number (CVV) located on my credit card?
    Visa/MasterCard: Three-digit code after the last four digits of your credit card number on the back of the card within the signature field. American Express: Four-digit number on the front of the card on the right hand side above the card number.
  11. Do I need to confirm my flight reservation?
    There is no need to confirm your reservation. If you need any information, you can call us on the numbers mentioned above.
  12. How do I confirm my seat assignments?
    This facility is available only for frequent fliers and business class passengers, otherwise you can request for seats at the check-in counter.
  13. Is there a cancellation policy for flights booked on UNIGLOBE Mod Travel?
    Yes, each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation
  14. How do I cancel a flight reservation?
    Please contact us at + 91 11 47107500 or email us at info@uniglobemodtravel.com
  15. How do I amend a flight reservation?
    Please contact us at + 91 11 47107500
  16. Do my browser’s privacy settings affect my UNIGLOBE Mod Travel experience?
    UNIGLOBE Mod Travel works with most levels of your browser’s privacy settings, so your experience will not change.
  17. The Speed Of The Website Is Slow?
    Please check your connection with your Internet Service Provider.
  18. What browser Works Best With This Site?
    IE(version 5.5 or later), Firefox/Mozilla (Firefox 1.0, 1.5, 1.5.1), Netscape (version 7.x or later), and Opera (7.x or later)
  19. What do I do if my booking is not completed?
    We are sorry for this unlikely inconvenience. If your booking process fails during a payment process, we will notify you if any erroneous charges have been incurred. And reverse any amount charged within 3 weeks or as per bank policy which ever is later.
  20. Does this site use cookies?
    To make us more responsive to the needs and interests of our visitors, we use cookies. These cookies help us tailor our site to your needs, and deliver a more personalized service.